Shipping

We don’t. You can make an online order but you would have to organize your own courier to pick up your products in our shop.

Yes! Just choose a “store pickup” as a delivery option in the last step of the online order. This option is free.

No, we do not deliver to PO boxes!

If you want your package delivered to a business address, let us know the name of the business

No, we give our courier authority to leave your parcel in a safe place, but if you want your package to be signed for, leave us a message in the comments with your order and we can change that. You can also let us know where you want your package hidden around your house in case you miss the courier.

We use PBT couriers. Once your order is shipped, you will get tracking number and you can always check where your package is and you can contact PBT directly if you have any doubts about timely delivery.

We can’t guarantee that your products will get to you overnight. We recommend letting us know in the comments with your order when you need your products by. If you need them urgently, we can put  an urgent overnight sticker on your package  for an extra courier fee, but we still can’t 100% guarantee overnight delivery as it is out of our control once the courier has the goods.

Our PBT courier comes every day at around 1pm, so if you order before that time, your order will be shipped the same day and it should get to you in 1-4 working days. Rural delivery can take up to 3 days extra.

Shipping to Christchurch City costs $6.50, for outer Christchurch $8.50 and for the rest of New Zealand $10.50.

If you spend more than $100, you will get free shipping. You need to choose this option manually in the last step of ordering.

We do not charge extra for rural deliveries if order is over 30.00
If you want to order only a small item that would fit in an envelope, you can give us a call to arrange a cheaper shipping option.

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